15 Chatbots to Generate Leads and Keep Your Visitors Engaged

Introduction

As businesses strive to improve customer engagement and generate more leads, chatbots have emerged as a popular tool for automation. Chatbots are automated virtual assistants that can simulate human conversation and provide quick and helpful responses to customer queries. In this blog, we will discuss 15 chatbot examples that are used to generate leads and engage visitors.

1. Marriott Hotels: Marriott Hotels’ chatbot helps customers book their stays by providing information about room availability, pricing, and other services. The chatbot can also provide recommendations and special offers, which can lead to more bookings and increased revenue.
2. Pizza Hut: Pizza Hut’s chatbot helps customers order pizza by conversing with them in a natural and friendly way. The chatbot can suggest popular toppings and offer discounts to encourage customers to complete their orders.
3. Whole Foods: Whole Foods’ chatbot helps customers find recipes that match their dietary preferences and restrictions. The chatbot asks questions and recommends recipes based on the customer’s answers, leading to increased engagement and more sales.
4. H&M: H&M’s chatbot helps customers find the perfect outfit by asking a series of questions about their style preferences. The chatbot then recommends outfits that match their taste, leading to more sales and increased customer engagement.
5. Duolingo: Duolingo’s chatbot helps users learn new languages by providing exercises and quizzes. The chatbot can also provide feedback on users’ responses and suggest areas for improvement, leading to increased engagement and user retention.
6. National Geographic: National Geographic’s chatbot provides information about nature and the environment. The chatbot can respond to user questions and provide more information about specific topics, leading to increased engagement and user retention.
7. Starbucks: Starbucks’ chatbot helps customers place orders for coffee and other beverages. The chatbot can also suggest popular drinks and offer discounts to encourage customers to complete their orders.
8. Sephora: Sephora’s chatbot helps customers find makeup and skincare products that match their preferences. The chatbot asks questions about the customer’s skin type and color preferences and recommends products that match their needs, leading to increased sales and engagement.
9. KLM Royal Dutch Airlines: KLM’s chatbot helps customers book flights by providing information about flights and pricing. The chatbot can also send updates on their flights and help them make changes to their bookings, leading to increased customer satisfaction and engagement.
10. CNN: CNN’s chatbot provides breaking news and updates in real time. The chatbot can respond to user questions and provide more information about news stories, leading to increased user engagement and retention.
11. Expedia: Expedia’s chatbot helps customers book travel and accommodation by providing information about flights, hotels, and pricing. The chatbot can also send updates on their bookings and help them make changes to their plans, leading to increased customer satisfaction and engagement.
12. eBay: eBay’s chatbot helps customers find and purchase products on the eBay platform. The chatbot can also suggest popular products and offer discounts to encourage customers to complete their purchases, leading to increased sales and engagement.
13. Swelly: Swelly’s chatbot helps users make quick decisions by creating polls. The chatbot engages users in a conversational interface, and the results of the poll provide insights into user preferences. Brands can use this chatbot to collect data on customer preferences and make informed decisions, leading to increased engagement and sales.
14. The Wall Street Journal: The Wall Street Journal’s chatbot provides news and updates in real time. The chatbot can respond to user questions and provide more information about news stories, leading to increased user engagement and retention.
15. Capital One: Capital One’s chatbot helps customers manage their finances by providing information about their account balance, transactions, and payments. The chatbot can also help customers pay bills, set up automatic payments, and transfer funds between accounts, leading to increased customer satisfaction and engagement.

Our Perspective:

Chatbots have become an essential tool for businesses looking to improve customer engagement and generate more leads. From helping customers make purchases to providing news and information, chatbots can be used in a wide range of industries to enhance the customer experience. By leveraging chatbots, businesses can save time and money while increasing sales and customer satisfaction. The 15 chatbot examples discussed in this blog illustrate how companies are using this technology to engage with their customers and drive growth. As the technology continues to advance, we can expect to see even more innovative uses of chatbots in the future.